Clients and Accomplishments

Operation Lifesaver (Western Regional and Indigenous Outreach Coordinator)

Royal Roads University (Associate Faculty)

Volunteer BC

Volunteer Management Professionals of Canada

Administrators of Volunteer Resources BC

Stroke Recovery Association of BC

St. Margaret Church Galiano Island

Providence Health Care

​Galiano Recycling Society (Coordinator, Volunteers)

​Galiano Trail Society 

Leadership Victoria (Interim Executive Director)

BC Association of Healthcare Auxiliaries

Charlene was the winner of the 2016 Impact Award for Exemplary Leadership of Volunteer Programs by the Administrators of Volunteer Resources of BC.

Masters of Arts in Leadership Royal Roads University 2017

Bachelors of General Studies (History, Geography) Simon Fraser University 2005

Certification in Volunteer Administration - Council for Certification in Volunteer Administration

Certified Myers Briggs Type Indicator (MBTI) Practitioner 2015

Education Training

Instructional Skills Workshop December 2016

Dynamic Presentations June 2017

Instructional Design December 2017

Moodle: Editing & Enhancing Online January 2019 (3 weeks)

Grading in Moodle March 2020 (3 weeks)

Getting Started with Collaborate Ultra (1 day)

Teaching with Collaborate Ultra May 2020 (2 days)

Facilitating Learning Online May-June 2020 (5 weeks)

Charlene's strategic planning session was well-thought-out and a lot of fun for participants. Her insightful questions and interactive format generated a lot of great ideas. I'd highly recommend Charlene and her approach.

Sarah Mayes

National Director, Operation Lifesaver

Charlene recently spoke at our Provincial Conference. Our theme was “Capitalizing on Change” and Charlene tailored her remarks to bring that message home to our delegates.  She mixed humor in with her interactive workshop and the delegates went home with thoughts and ideas as how to make change work for them.

Diane Thornton

Conference Chair

BC Association of Healthcare Auxiliaries

 Charlene has a thorough knowledge and understanding of the field of volunteer engagement at both a theoretical and practical level. She developed rapport quickly with all stakeholders and was able to assist us in clarifying our goals and challenges in this area. I would work with Charlene again given the opportunity and recommend her wholeheartedly as a first rate consultant and practitioner."
Tim Readman

Executive Director Stroke Recovery Association of BC

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​"Thanks for guiding us through a strategic planning afternoon. This was most useful in identifying our strengths and weaknesses and steering us towards more effective operations of the Galiano Trail Society. "

Paul LeBlond

President, Galiano Trail Society 

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​Charlene is such a valued expert in the volunteer management profession! Volunteer Management Professionals of Canada has been lucky and privileged to have benefited from Charlene’s expertise in professional development and strategic planning. Recently, Charlene hosted a webinar to VMPC’s members, and was the Chair of the 2017 VMPC/AVRBC National Conference. Planning a national conference is no small feat and we were so happy with the countless positive outcomes! Charlene has also assisted VMPC with developing strategic objectives and continues to motivate VMPC and other leadership boards to think out of the box. It has been a pleasure working with Charlene!

 Bobby Hrehoruk, VMPC President